What is your refund / return policy?
Due to the nature of our products, all sales are final. Although it is rare, if your order is damaged in the mail, please reach out to us directly and provide photos of the damage, and we will help to rectify the situation.
When should I expect to receive my order?
Please allow 0-2 days for processing, and an additional 3-7 days for shipping, depending where you’re located in the USA.
Where are you located?
We are headquartered in San Diego County, California.
What type of wax is used?
We use Coconut apricot wax and Coconut soy wax blend, Our coconut and apricot waxes are gluten free, toxin free, paraben free, phthalate free, and come from renewable sources. The entire blend utilizes only FDA approved waxes.